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Home Control App

Residential:
Request Service

Residential:
Request Fiber Internet Service

Family on Digital Tablet

Would you like to request fiber internet service to your home?
If so, please fill out the form below.

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We will consider a submitted form as intent to start the installation process.

Please Choose Your Preferred Contact Method(s):

Tombigbee Electric Account Number:
(Ex: 2xxxxx-1xxxxx). Location is the number that starts with "2," Customer is the number that starts with "1."

(Ex: 2xxxxx-1xxxxx)

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Fiber Internet Options (Check Only One)

(BROADBAND LABEL)

(BROADBAND LABEL)

Would You Like To Add Phone? (Check Only One)

If You Want to Add Phone, Please Answer the Next Four Questions:

If You Would Like to Add Phone, Which Option Would You Like? (Check Only One)

If You Would Like to Keep Your Existing Home Land Line Phone Number, What is the Phone Number?

If You Want to Keep Your Current Phone Number, Please List Your Current Phone Provider.

If you are porting your current phone number to Tombigbee Fiber's voice services, DO NOT cancel your service with your current voice provider until the port has been completed.

How Many Phone Lines Would You Like? (Check All That Apply)

If You Need Additional Phone Lines, How Many Would You Like?

Please Choose/List Any Instance That May Prevent a Fiber Drop or Install From Being Completed (Check All That Apply)
Choose the Preferred Method Below for Receiving Your Monthly Billing Statement

Comments/Questions:

Want to Sign Up For Auto-Pay?

(Choose One)

Already signed up for Bank Draft for Tombigbee Electric and want to use the same account?

** If the Applicant's name for Tombigbee Fiber's service differs than the name on Tombigbee Electric's account at the same address, you must enter the checking account information below. If the names are different and you do not enter the bank draft information below, your account WILL NOT initially be setup on bank draft!

Want to Sign Up For Bank Draft?

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Please upload a voided check or a deposit slip below:

(Must be an image file - Ex: jpg, png)

Upload File

Please agree if you want to be signed up for bank draft:

Want to Enable Auto-Pay with a Credit/Debit Card or Bank Account?

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After this form is submitted, we will create your account.  After your account is created, we will contact you back to allow you to create a login and setup auto-pay via our Customer Portal.

Need Financial Help With Your Fiber Bill?

You may qualify for the Lifeline Program
to receive help on your Tombigbee Fiber bill.

Learn more about the programs here:
Lifeline Program

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